Refund & Returns Policy

Last revised: May 26, 2026

At [STORE NAME], we strive to provide a smooth and reliable shopping experience. If you are not fully satisfied with your order, we are here to assist you.

Return Eligibility

Returns may be requested within 14 days after delivery.

To qualify for a return:

• Products must remain unused and in original condition.
• Original packaging, accessories, and tags must be included.
• Proof of purchase is required.

To request a return, please contact:

Email: joaoamz235@gmail.com

Refund Processing

After receiving and inspecting the returned item, approved refunds will be issued to the original payment method within 5–10 business days.

Please note:

• Shipping costs are non-refundable.
• Return shipping fees are the responsibility of the customer unless the item arrived damaged or incorrect.

Incorrect or Damaged Orders

If your order arrives damaged, defective, or different from what was purchased, contact us within 48 hours after delivery.

We will review the issue and provide an appropriate resolution, including replacement or refund when applicable.

Non-Eligible Items

The following cannot be returned:

• Personalized products
• Digital/downloadable items
• Gift cards
• Final sale products

Business Information

Business Name: JOAO LUIS PACHECO LLC
Address: 911 E Atlantic Blvd STE 101, Pompano Beach, FL 33060, United States
Contact Email: joaoamz235@gmail.com